Data Protection

Jaya apps' Privacy Policy – Your Data, Our Responsibility

Jaya apps believes your personal data belongs to you. This Privacy Policy clearly outlines how your information is collected, used, and protected.

Last Updated: January 2026
By creating an account or using the platform, you confirm that you have read and agreed to this Privacy Policy in full.

01 Introduction & Scope

Jaya apps (referred to as "we", "us", or "the platform") is an online Sports Betting and gaming platform serving users in Bangladesh. Your trust and privacy matter deeply to us.

This Privacy Policy applies to both our website and mobile app. By registering, logging in, or using any service on jaya apps, you agree to this policy.

We are committed to protecting user privacy. Your data will never be sold or shared with unauthorized third parties under any circumstances. This Privacy Policy is written in plain language so you can easily understand it.

If you have any questions about this policy, please reach out to our support team. We're available 24/7 and happy to help.

02 What Data We Collect

Jaya apps collects various types of data to improve platform services and ensure security. A detailed breakdown by category is provided below:

Data Type Example Mandatory?
Identity Information Name, date of birth, national ID number Yes (KYC)
Contact Information Mobile number, email address Yes
Financial Information Mobile banking number, transaction history Yes (for payments)
Device Information IP address, browser type, operating system Automatic
Usage Data Betting history , login time, page visits Automatic
Location Data Country, city (approximate, based on IP) Automatic

We never store your bank PIN, password, or full payment card number. Sensitive financial information is always stored in encrypted form.

03 How We Collect Your Data

Jaya apps collects your information in the following ways:

Collected Directly

  • Information you voluntarily provide when filling out the registration form.
  • Documents uploaded during KYC verification.
  • Payment information collected during deposits or withdrawals.
  • Information provided when contacting our support team.

Automatic Collection

  • Browsing behavior collected through cookies and tracking technologies.
  • Server access information recorded through log files.
  • Technical device information collected during app usage.
  • Approximate geographic location derived from IP address.
We never collect your data without consent. By using the platform, you agree to the collection of your information.

04 How We Use Your Information

Jaya apps uses your information solely for the purposes listed below. We do not use your data for anything unrelated to these:

  • Account Management: Registration verification, login security, and account protection.
  • Payment Processing: Processing deposits and withdrawals securely.
  • KYC Verification: Age and identity verification and fraud prevention.
  • Service Improvement: Data analysis to improve user experience.
  • Customer Support: Assisting the support team in resolving issues.
  • Promotional Communications: Sending offers and updates (you can opt out at any time).
  • Legal Obligation: Meeting regulatory and compliance requirements.
  • Responsible Gaming: Detecting unusual betting patterns to provide timely support to users.

Your data is never sold to advertising companies. jaya apps will never use your information for marketing purposes without your consent.

05 Data Sharing & Disclosure Policy

Jaya apps is committed to keeping your information private. We only share data in the limited circumstances outlined below:

When Data Is Shared

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to complete a transaction.
  • Legal Obligation: Data may be disclosed in response to lawful requests from government or regulatory authorities.
  • Fraud Prevention: Cooperation with relevant authorities to investigate suspicious activity.
  • Technology Partner: Technology service providers essential to platform operations process data under strict confidentiality agreements.

Data is never shared

  • To advertising or marketing companies.
  • To other betting or gaming platforms.
  • To any third party without your consent.
  • Sale to any party for commercial purposes.
Our partner payment processors only receive the information necessary to complete transactions, and they are bound to follow jaya apps' Privacy Policy.

06 Cookie Policy

Jaya apps uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser or on your device.

Cookies We Use

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences, such as language and theme.
  • Analytics Cookies: Helps collect platform usage statistics.
  • Security Cookies: Used to prevent CSRF attacks and detect fraud.

You can delete cookies or block new ones at any time through your browser settings. Note that doing so may limit some features of the platform.

07 Data Storage & Security

Jaya apps uses industry-leading security technology to protect your data. Our security measures include:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Database Encryption: Stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Regularly audited by third-party experts.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.

Data Retention Period

  • Active account data: retained for as long as the account remains active.
  • Closed account data: retained for up to 5 years after closure (as required by law).
  • Transaction records: Up to 7 years, in accordance with Bangladesh's financial regulations.
  • Cookie data: 30 days to 2 years (depending on cookie type).
In the event of a security breach, we will notify affected users within 72 hours.

08 Your Privacy Rights

As a jaya apps user, you have the following rights. To exercise any of them, please contact us by email:

Right to Access

You can request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You can request deletion of your data, provided there is no legal obligation requiring us to retain it.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Data Portability

You can request a download of your data in a readable format.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time.

09 Children's Privacy

Jaya apps strictly prohibits anyone under the age of 18 from creating an account or using the platform. We do not knowingly collect personal information from minors.

We verify age at registration. If it is later found that a user is under 18, their account will be immediately closed and all collected data will be deleted.

If you believe a minor is using jaya apps, please contact us at support@jayaapps.com.

10 Policy Updates & Communication

Jaya apps reserves the right to update this Privacy Policy as needed. For significant changes, we will:

  • We will send a notification to your registered email.
  • We will display pop-up or banner notifications on the platform.
  • We will update the date at the top of this page.

Continued use of the platform after any updates constitutes acceptance of the revised policy.

Contact Us

  • Email: support@jayaapps.com
  • Live Chat: 24/7 via website or app
  • Privacy Requests: privacy@jayaapps.com
  • Response Time: Usually within 48 hours

Why Is Your Data Safe with jaya apps?

The core pillars of our privacy protection — so you can use the platform with complete peace of mind

End-to-End Encryption

All your data is secured with 256-bit SSL encryption — everything from data transfer to storage is fully encrypted.

Strict KYC Verification

Only real individuals can create an account. Our KYC process is highly effective at preventing bots and fraudulent activity.

No Data Selling

Jaya apps never sells your personal information to third parties. Your data is used solely to provide our services.

Regular Security Audits

Third-party experts regularly audit our systems, and any vulnerabilities are addressed promptly.

User Controls

You have full control over what information is shared, whether you receive marketing messages, and whether to delete your account.

24/7 Bangla Support

Our Bangla-speaking support team is always on hand to help with any privacy-related questions.

Your data is safe – get started now!

Your privacy is fully protected at jaya apps. Register today and experience Bangladesh's most trusted betting platform.

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