Jaya apps' Terms & Conditions – Fully in Bangla

01 General Introduction & Applicability

Jaya apps (hereinafter referred to as the "Platform" or "we") is an online sports betting and gaming platform operated for users in Bangladesh. These Terms and Conditions (hereinafter "Terms") apply in full to the use of our website and mobile app.

By creating an account, logging in, or using any service on jaya apps, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please refrain from using our platform.

These Terms are available in both Bengali and English. In the event of any conflict, the Bengali version shall take precedence.

02 Account Registration & Eligibility

To create an account on jaya apps, the following conditions must be met:

• You must be at least 18 years of age.
• You must be a legal resident of Bangladesh.
• Each individual may operate one account only. Creating multiple accounts will result in all accounts being permanently suspended.
• All information provided at the time of registration must be accurate and truthful.
• You are responsible for keeping your account password confidential. Accounts must not be shared with anyone else.

KYC Verification

Jaya apps conducts a KYC (Know Your Customer) verification process to ensure platform security. Users may be asked to submit a copy of their national ID or passport prior to withdrawal or when placing bets above a certain amount.

Some features may be restricted until verification is complete. jaya apps reserves the right to verify any account at its discretion.

03 Betting Rules

The following rules must be strictly followed when placing bets on jaya apps:

Bet Acceptance

• All bets are accepted at the applicable odds. Odds are subject to change at any time.
• Bets are accepted before the match begins or within the designated timeframe.
• In live betting, odds change in real time.
• If a bet is cancelled due to a technical issue, the stake will be refunded to the user's account.

Bet Cancellation

Jaya apps reserves the right to cancel bets under the following circumstances:

• If a match or event is cancelled.
• If incorrect odds are displayed due to a system error.
• If a match starts more than 48 hours before or after its scheduled time.
• If any fraudulent activity or irregular betting patterns are detected.

04 Payments, Deposits & Withdrawals

Jaya apps supports all major payment methods in Bangladesh. Fast, secure transactions are at the core of what we do.

Deposit Rules

• Deposits can be made via bKash, Nagad, Rocket, and bank transfer.
• Minimum deposit amount is ৳200 (two hundred BDT).
• Deposits are generally credited to your account instantly.
• The correct reference number must be used when making a deposit.

Withdrawal Rules

• The minimum withdrawal amount is ৳500 (five hundred BDT).
• Withdrawals are typically processed within 24 hours.
• KYC verification is mandatory before making a withdrawal.
• Withdrawals can only be made to a registered payment method.
• To withdraw bonus funds, the specified wagering requirements must be met.

05 Bonuses & Promotional Offers

Jaya apps offers a range of bonuses and promotional offers. Each bonus comes with its own terms, which should be read carefully before accepting.

General Bonus Terms

• The welcome bonus is available to new members one time only.
• To withdraw bonus funds, a wagering requirement of typically 5 to 10 times the bonus amount must be completed.
• Each bonus has a set validity period, typically between 7 and 30 days.
• Multiple bonuses cannot be used at the same time.
• If bonus abuse is detected, the bonus and any associated winnings may be forfeited.

Jaya apps reserves the right to modify, suspend, or cancel any bonus program at any time. Register and visit the Promotions section to view all active bonus offers.

06 Responsible Gaming Policy

Jaya apps believes betting should be a form of entertainment, not an addiction. We encourage all users to play responsibly.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can close your own account for a set period of time.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
• Betting History: Easily track all your betting activity in one place.

If you or someone you know is experiencing a gambling problem, please contact our support team or Responsible Gaming Visit the page.

07 Account Suspension & Closure

Jaya apps reserves the right to temporarily or permanently close an account under any of the following circumstances:

• If these Terms and Conditions are violated.
• Operating multiple accounts.
• If fraud, match-fixing, or bonus abuse is detected.
• If registration is completed using false information.
• Opening an account while under 18 years of age.
• If there is suspicion of money laundering or any illegal activity.

Jaya apps is not obligated to provide a reason for account closure, though details will normally be sent by email. Any valid balance will be refunded, however balances may be forfeited in cases of fraud.

08 Privacy & Data Protection

Jaya apps places the highest priority on protecting users' personal data. To read our full Privacy Policy, Privacy Policy View the page.

• All data is kept secure through SSL encryption.
• Personal information is never sold to third parties.
• Information may be shared with regulatory authorities when required.
• Users may request a correction to their personal information at any time.

09 Limitation of Liability

Jaya apps is not liable for the following:

• Bets lost or delayed due to internet connection issues.
• Losses caused by issues with the user's device or software.
• Failure on the part of a third-party service provider.
• Unexpected technical errors or server downtime.
• Losses resulting from the user's own negligence or submission of incorrect information.

In the event of any dispute, jaya apps' decision shall be considered final. We ask that you contact our support team first to resolve any disputes.

10 Changes to Terms & Contact

Jaya apps reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via their registered email or app notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms. We recommend visiting this page regularly.

Contact

If you have any questions about these Terms and Conditions, please contact us:

• Email: support@jayaapps.com
• Live Chat: Available via the website or app
• Support Hours: 24/7 in Bengali